Understanding How You Communicate

Understanding What Your Communication Is Actually Doing Before Trying to Fix It

Diagnostic frameworks and tools to identify where your communication is losing people, generating unintended reactions, or undermining your authority before applying solutions that address the wrong problem.

If you have any of these questions:

• Why does my message keep landing differently than I intended it?
• Why is it so hard to influence people who do not report to me?
• How do I get people to listen when I speak in meetings?
• What are the signs that I am over-communicating and people have stopped listening?

Then the Understanding How You Communicate segment gives you what you need:

• Identify exactly where your communication is breaking down before trying to fix the wrong element of it.
• Recognize the cognitive biases, emotional states, and ego responses that are shaping what you send before you are aware of them.
• Assess how deeply you are actually listening versus waiting for your turn to respond.
• Read how different people on your team receive communication so you stop sending the same message in the same way to everyone.
• Diagnose the political and cultural dynamics that are determining how your messages land before they reach the intended recipient.

Are you communicating clearly from the inside and watching people respond to something else entirely? Then Understanding How You Communicate is where you start.