Handling the Hard People Situations

Handling the Hard People Situations Before They Become Crises

Practical frameworks and tools to address the under-performers, difficult conversations, and team conflicts that compound when avoided.

If you have any of these questions:

• How do I deal with an under-performer without destroying team morale?
• How do I manage a high performer who is difficult to work with?
• How do I have a performance conversation without it becoming defensive?
• How do I have a performance conversation when I have avoided it for too long?

Then the Handling the Hard People Situations segment gives you what you need:

• Address chronic under-performance without destroying morale, damaging relationships, or creating legal exposure.
• Manage the person who delivers results but damages the team around them without losing either the output or the team.
• Have the difficult conversation you have been avoiding in a way that moves the situation forward rather than making it worse.
• Navigate conflict between team members before it becomes entrenched and starts costing performance.
• Retain the high performer who is already looking elsewhere, and lead the burned-out team without adding pressure.

Is there a conversation you have been avoiding and the cost of not having it is already showing? Then check our Handling the Hard People Situations solution frameworks!